We are pleased to provide our customers with a robust Bill Payment system. In an effort to provide our customers with exceptional customer service, we have developed this page to help both new and existing Bill Payment customers get a full understanding of this wonderful service.

Bill Payment Overview

Bill Payment is a fantastic product that allows you to pay bills or send money to anyone (non-government entities only) in the United States through your Web Banking account. Pay anyone -- from your utility company or cable provider, to your pet sitter or even a child in college across the country! Simply log into your Web Banking account, provide information about who you are sending the money to, and that's it! Your payment is on its way to the recipient.

To use Bill Payment, you must be a registered user of Web Banking. Web Banking is a free service offered to our customers that provides electronic access to your accounts using your computer and internet connection. For more information about Web Banking or how to sign up, please click here.

Overview of Features

The following are just some of the great features of our Bill Payment service. Existing users will find many of these features to be different and improved from our previous Bill Payment system.

You can pay bills from multiple checking accounts.

Payments will be processed same-day, if initiated by 1 p.m. Monday through Friday.

No second login is required to access Bill Payment - sign in once to access Web Banking and Bill Payment!

Payments made by check are drawn directly from your account, just as if you had written the check from your own checkbook. Your payee will receive a physical check, complete with your account number and bank routing number, just as if you wrote the check out yourself and mailed it.

Track your payments online and view cleared check images as soon as the checks are paid.

When setting up payments, you may choose to have an alert sent to you when the bill has been processed.

Prior to an electronic payment being processed, available funds will be checked against your account. This prevents the possibility of your payee rejecting your payment in the case of accidental overdraft, which can incur charges.

How to Access Bill Payment

To utilize Bill Payment, you must be a currently-registered user of Web Banking and must have registered for the Bill Payment option available from within Web Banking. If you are not registered for Web Banking, click here for more information. If you are a registered user of Web Banking, but have not set up any of your accounts to utilize Bill Payment, you can now sign up for Bill Payment by calling us at 1-888-462-2100.

Once you are registered for Bill Payment, you may access the system by logging into Web Banking as you usually do by clicking on the Web Banking login button at the top right of the our website's home page. Once you are logged in to Web Banking, you may access Bill Payment by clicking the Bill Payment option on the navigation bar, as shown in the diagram below.

 

Bill Payment Setup Guide

To assist new and existing users of Bill Payment in setting up or making changes to their Bill Payment account, we have developed a handy Setup Guide that can be printed and used as a reference when using Bill Payment. To view and/or print this guide, click here. (The free Adobe Acrobat reader is required to view this document. If you do not have this program, click here to install Acrobat Reader).

Online Demo

In addition to the handy Setup Guide mentioned above, an online Demo is available which gives an excellent tour of the entire Bill Payment product. There are many wonderful features of Bill Payment - don't miss a single one! To get the most out of your Bill Payment experience, we recommend viewing the Demo, which is part of the Web Banking Online Demo. To view, click the Web Banking Demo button immediately below the Web Banking Login button (as pictured in the How To Access section above). To view the Demo now, click here.

Other Online Services

We strive to provide our customers with as many means of service as possible. We offer customer service in person at our branches, via telephone, and through our website. In addition to offering Web Banking and Bill Payment online, we also offer the ability online to open checking, savings, money market, and CD accounts; apply for a loans and mortgages; learn about the many products and services we offer; and much, much more. Take a few moments to discover the many features we offer througout our website!

Customer Support

If you find that you still need assistance with our Web Banking or Bill Payment service, or any of the other services that we offer, please do not hesitate to contact our Customer Call Center at 1-888-462-2100 or contact us online.

Thank you for enrolling in Bill Payment! We enjoy doing business with you!